FAQ

FBIF2022_FAQ


1. Ticketing

Q: How to buy tickets?

A: FBIF2022 tickets system: https://tickets.foodtalks.cn/


Q: Which kind of ticket should I buy? And what activities can I participate in?

A:

Click to view: https://tickets.foodtalks.cn/ for more discounts!


Q: Why do I need to submit my ID/passport number when purchasing tickets?

A: According to the security and epidemic prevention requirements of relevant state departments for large-scale events, when purchasing tickets, a real-name authentication will be required for every participant, and also an on-site identification process should be completed. Please sign in and collect your badge and materials with your original ID card or other identification documents at the designated sign-in location during the service time.


Q: Can minors participate in FBIF2022?

A: NO. FBIF is exclusive for adult professionals and minors are not allowed to enter. Following this clause, FBIF Organizing Committee reserves the right to deny admittance for minors(under 18 years old). Those minors and their guardians who have entered the venue would be warned or be told to return.

For the full version of FBIF2022 Ticket Purchase and Participation Agreement, please refer to: https://tickets.foodtalks.cn/policy/ticket


Q: How to invoice?

A: If you purchase tickets online, you can go to "My Invoices" on the Official Ticket Website for invoicing; if you purchase tickets offline, you can contact the corresponding sales for invoicing.


Q: What should I do after purchasing tickets?

A: Once purchased, the ticket needs a real-name authentication. After that, you can sign in and collect your badge and materials with your original ID card or other identification documents at the designated sign-in location during the service time.

Real-name authentication guide: http://www.hoangthuchao.com/news/22189


Q: Can I transfer my tickets to others?

A: Yes. Before you complete the on-site sign-in, you can transfer your tickets to others.

For details, see: http://www.hoangthuchao.com/news/22187


2. Sign In

Q: How to sign in and enter the venue?

A: Please sign in and collect your badge presenting your identification documents, health QR code, and digital travel record at the designated sign-in location during the service time. During the sign-in process, please cooperate with the staff to measure your body temperature and check your identification documents, health QR code, and digital travel record. Otherwise, the staff would not provide the badge, and you might be refused admission.


Q: Can I enter the venue if I lose my badge?

A: Yes. FBIF2022 admission is by ID card and faces recognition verification only, the badge is not a condition of entry.


3. Participation Guide

Q: Participation guide

A: For your better experience, we provide you with FBIF2022 Participation Guide, in which you can find information including Forum Structure, Instructions for Participation, Traffic Guide, Catering and Hospitality, and so on.

For details, see: http://www.hoangthuchao.com/fbif/en/attend/participationguide


4. COVID-19

Q: In response to the epidemic, what are the cautions for participating in FBIF2022?

A: The epidemic prevention policy is continuously updated…